Refund policy

We want you to be completely satisfied with your purchase from Bright Minds Grow. If you are not satisfied, you may return most items within 30 days of delivery for a refund or exchange.

Conditions for Returns:

Items must be returned in their original packaging and in the same condition as received.

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Damaged or Defective Items:

If an item arrives broken or defective, please contact us at info@brightmindsgrow.com within 7 days of receiving your item and provide clear photos of the damage. Once verified, we will offer a replacement or refund.

Refund Process:

Refunds will be issued to the original payment method once the returned item is received and inspected.

Please allow up to 7–10 business days for the refund to appear in your account after we process it.

For any questions or assistance with your return, please contact our customer support team at info@brightmindsgrow.com.